Contact

Authentic Japan is a small, independent travel guide run from Japan. The quickest way to reach us is by email. We read every message and usually reply within a few working days (Japan time).

Questions and corrections

Spotted a fare, opening time or rule that has changed? Prices and timetables in Japan change often, and we would rather fix a mistake than leave it. Please tell us the page and what is out of date.

Email: info [at] lights-more.jp

We can’t book trips, reserve restaurants or give personal visa advice, but we’re happy to point you to the right official source.

Partnerships and affiliate programs

We work with travel companies whose products genuinely help visitors to Japan — rail and transport, connectivity, money, tours and tickets. Our guides are published in 13 languages, and we only feature products we would recommend to a friend. Affiliate links never change the order or verdict of a comparison.

Email: info [at] lights-more.jp

Before you write

Please don’t send passport numbers, card details or other sensitive personal information by email.
We use the details you send only to reply to you. See our Privacy Policy for how we handle information.